Privacy Policy

Last updated: January 2026

The short version

We collect what we need to do our job. We don't sell your data. We don't spam you. If you want your stuff deleted, just ask.

Who we are

Dprime Solutions Pty Ltd (ABN 81 693 267 444) operates dprime.com.au and related services. When we say "we", "us", or "Dprime" in this policy, that's who we're talking about.

Information we collect

When you contact us or use our services, we may collect:

  • Your name and email address
  • Your phone number if you provide it
  • Your business name and website
  • Project details and files you send us
  • Payment information (processed securely by Stripe)

Our website also collects standard analytics data like pages visited, browser type, and general location. We use Cloudflare and basic WordPress analytics for this.

How we use your information

Pretty straightforward:

  • To respond to your enquiries
  • To deliver the services you've paid for
  • To send invoices and project updates
  • To improve our website and services

We won't add you to marketing lists without asking first. If you do sign up for updates, you can unsubscribe anytime.

Who we share data with

We use a few third party services to run our business:

  • Stripe for payment processing
  • Cloudflare for website security and performance
  • Google Workspace for email and documents
  • Our hosting servers located in Sydney, Australia

We don't sell your data to anyone. We don't share it with advertisers. We only share what's necessary with the services above to deliver our work.

Cookies

Our website uses cookies for basic functionality and analytics. Nothing fancy, no tracking across other websites. You can disable cookies in your browser if you prefer, though some features might not work properly.

Your rights

You can:

  • Ask what data we have about you
  • Request corrections to your information
  • Ask us to delete your data
  • Withdraw consent for marketing communications

Just email us at hello@dprime.com.au and we'll sort it out within a few business days.

Data security

We take reasonable steps to protect your information. Our websites use SSL encryption, we use strong passwords, and we limit access to client data to team members who need it. That said, no system is 100% secure, and we can't guarantee absolute security.

Changes to this policy

We may update this policy from time to time. If we make significant changes, we'll note the date at the top. Continuing to use our services after changes means you accept the updated policy.

Contact us

Questions about privacy? Get in touch:

Email: hello@dprime.com.au
Address: Sydney, NSW, Australia