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QUESTIONS & ANSWERS

A little clarity.
Before we begin.

What to expect, what to prepare,
and how we can work together.

Starting a project

What can Dprime help us with?

We offer branding, websites, ecommerce, mobile apps, custom software, AI integration, search visibility, and website care. Tell us what you need help with and we can recommend where to start.

Do we need a finished brief?

No. Tell us about your business, the problem or idea, and anything we should know about timing. We can work through the scope together.

How much will the project cost?

We discuss the scope, features, integrations, content, and support needs before proposing a price. Sharing a budget range helps us recommend what to prioritise.

How long will it take?

Timing depends on the work involved, available content, feedback, and any external dependencies. We agree a schedule as part of the proposal.

Where are you based?

Dprime Solutions Pty Ltd works with businesses in Sydney and across Australia. We offer video calls, and can arrange an in-person meeting when it suits the project. Australian websites are hosted in Australia. We provide branding, websites, apps, custom software, business systems and AI integration, with support after launch.

How do I send an enquiry?

Use the Contact page to tell us about your project and select Send enquiry. Wait for the confirmation before leaving the page. You can also write directly to hello@dprime.au.

Branding & websites

Can you refresh our existing brand?

Yes. We review what should stay and what needs to change, then agree the scope of a refresh.

What does a branding project include?

The proposal defines the logo versions, colours, typography, guidelines, and applications included in the project. A website is included only when it is part of the agreed scope.

Can the identity work in Arabic and English?

We can discuss an identity that works in both languages. We plan the typography and agree who will provide and review the naming and copy.

Do you only use WordPress?

No. We also build custom websites. The choice depends on the content, functionality, integrations, and how the site will be managed.

Can you redesign an existing website?

Yes. We review its current content and functionality, then agree what to keep and what to change. We also plan how to move your content and handle existing page addresses.

Can our team update the website?

We plan content management and handover around your team. Editable areas and any training are agreed as part of the project.

Can you connect payments or business tools?

We assess the connections you need. Feasibility depends on provider support, available interfaces, account access, and the agreed scope.

Apps, software & AI

Can you develop for iOS and Android?

Yes. The implementation approach and supported versions are agreed around the needs of the project.

Can an app or system connect to tools we already use?

We review the available interfaces, permissions, data, and provider restrictions before proposing the connection. You do not necessarily need to replace everything.

Can you move our existing data?

We can assess migration as part of the project. The work depends on the source, quality, format, volume, and destination.

Can different people have different access?

Yes. Roles and permissions can be defined in the requirements. The exact access model depends on the system and its users.

Can we begin with a smaller release?

Where the project allows it, we can define a focused first release and agree what comes later. An AI pilot can focus on one task, with clear checks for whether it works.

What happens to company information used by AI?

We agree what information is needed, who can access it, where it will be processed, and which providers are involved before work begins.

Is AI integration the same as AI search visibility?

AI integration helps with tasks inside your business. SEO and AI search visibility help customers find you through search engines and AI search tools.

LET’S TALK ABOUT YOUR PROJECT

Have something
else in mind?

Tell us about it. We can work through the details together.

Start a conversation