Customers who chat buy more.
A product-aware chat bubble on every page of your WooCommerce store. Customers ask questions, get real answers, see product cards, and add to cart without ever leaving.
Three questions every customer asks before buying.
Most stores make customers dig for the answer or leave empty-handed. This plugin gives them someone to ask directly.
Is this the right product?
Customers ask about sizes, colours, materials, and fit. The bot checks your catalogue and answers straight away with the product fields you choose to share.
How long does shipping take?
Write your delivery times, return policy, and FAQs into the knowledge base once. The bot draws from it every time a customer asks, without you being in the loop.
Do you have something for a gift?
Customers describe what they want and the bot searches your catalogue. It shows matching product cards with prices and an Add to Cart button right inside the conversation.
Question to cart.
The whole flow happens inside the chat window. No redirects, no search pages, no page reloads.
Customer types a question
Any question about a product, a size, a price, or what you have in stock. Written naturally, the way someone would ask a person.
Bot finds the match
Searches your synced product snapshot or queries WooCommerce live and finds the closest matches to what the customer asked.
Product card in chat
A card appears with the product image, price, and stock status. A View button and an Add to Cart button sit right on the card.
Added without leaving
One tap and the item is in the cart. The customer stays on the same page and can keep asking or go to checkout.
Pick how it reads your products.
Both modes give the bot full product awareness. The difference is when your data gets read.
Fast snapshot
You click Sync now and the plugin saves a snapshot of your products. Every reply reads from that cached copy. Fast, predictable, and cheaper per turn. Re-sync when the catalogue changes.
Real-time lookup
The bot queries WooCommerce on demand each time it needs product data. Always has current stock and pricing. Requires a tool-capable model like gpt-4o or gpt-4.1.
Your store info, built in.
Every store gets the same questions. Shipping times. Return windows. What to do if something arrives damaged. You write the answers once, the bot uses them every time without pulling you into the conversation.
Write each section by hand or point it at an existing page on your site. The bot strips the HTML and uses the content automatically.
- Shipping and delivery. Times, costs, free thresholds, international zones.
- Returns and refunds. Window, process, conditions, and what to do first.
- Sizing and fit. Guides, brand notes, how to measure.
- Anything else. Payment options, gift cards, care instructions, stockists.
Move from conversation to product action.
When the bot finds a relevant product, it shows a card with the image, price, stock status, and two direct actions. Customers do not need to go back to the shop grid or start the journey again.
Two themes out of the box.
Bubble colour, accent, position, text size, and bot name are all yours to set.
You set the limits.
The bot talks about what you sell and what you tell it. You decide what it sees, what it will not discuss, and what you spend.
Topic restrictions
Pick from presets like competitor products, medical advice, and off-topic chat. Add your own rules on top, one line each.
What the AI sees
Choose which product fields go into each conversation. Price, stock, attributes, SKU, ratings. Turn off anything you do not want it drawing from.
Reply limit per session
Set how many AI replies a customer gets before the bot shows a fallback. Keeps a ceiling on what any one session can cost.
Model selection
Choose from gpt-4o-mini, gpt-4o, gpt-4.1, or gpt-4.1-mini. Pick based on how much precision your store needs.
Usage dashboard
Tokens used, cost per model, and total turns over the last 30 days. Your own OpenAI key means you always know what you are spending.
Sync or Live catalogue
Sync caches your products for fast replies. Live queries WooCommerce in real time so stock and prices are always current.
Good questions before you install it.
No. It works alongside normal store browsing. Customers can still use category pages, filters, and search. The bot handles natural-language questions and recommendations.
Yes, eligible simple products can be quick-added from the chat card. Variable and grouped products open the product page for the normal flow instead.
It gives the bot store-specific information to draw from alongside your catalogue. Delivery policy, return terms, sizing guides, FAQs, anything you would otherwise send in an email.
Sync uses a cached product snapshot you refresh from the admin. Live queries WooCommerce on demand. Sync is faster and cheaper. Live is better for stores where stock and prices change often.
No. The AI Smart Woo Chatbot is purely a shopping assistant for WooCommerce product discovery and cart actions. The AI Lead Chatbot is a separate plugin built for guided lead capture flows.
Ready to add it to your store?
Included in all Dprime plans. Download from your account, install, connect your OpenAI key, and sync your catalogue. The docs cover every setting.