Support

How can we help?

Browse the topics below or send us a message and we'll get back to you.

Email support

Send us a message and we'll respond within one business day.

Step-by-step guides and references for every Dprime plugin.

Manage your subscription, connected sites, and billing details.

How do I install Dprime Core?

Download Dprime Core from your account page, install it like any WordPress plugin, then click Connect to link the site to your subscription.

How many sites can I connect?

Your plan includes a set number of seats. You can see how many are in use on your account page. Remove a site to free up a seat.

What happens if my subscription lapses?

Pro plugin features will pause until you renew. Your data and settings are preserved. Free plugins are unaffected.

Can I use Dprime on client sites?

Yes. Each connected site uses one seat from your plan. Agency and Studio plans include enough seats for most freelancers and agencies.

How do I update a plugin?

Updates appear in your WordPress dashboard under Plugins. You can also update from the Dprime menu in wp-admin.

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