Subscription summary
What the account page shows
- Your current plan.
- Your subscription status.
- Your renewal date when one is available.
- The number of connected sites in use.
- Quick actions for billing and Dprime Core download.
Open the billing area
Choose Manage billing from your Dprime account. You will be taken to the billing area where subscription and invoice tasks are handled.
View invoices and payment methods
The Account card includes shortcuts for Invoices and Payment. Use them to review invoice records and update payment details when needed.
Manage connected sites
The Connected sites card lists websites attached to your subscription. A green dot means the site is connected. An amber dot means the domain is registered but Dprime Core has not completed its check in yet.
You can remove a site to free its seat, or add a domain before installing Dprime Core on that website.
Understand seats
A seat is one website connected to your Dprime subscription. The account page shows how many seats are in use and how many remain available.
Read the subscription status
- Active. Your plan is working normally.
- Grace. Access is still available for a limited period while billing needs attention.
- Expired or cancelled. Access may stop once the paid period or grace period has ended.
Need help
Billing support is easier with the right details
Send the account email, the invoice number when relevant, and a short explanation of what you need changed or checked.